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Back that Website Up

Published on September 06, 2023
Last updated on January 23rd, 2024

OMGosh you're finally feeling motivated to tackle website edits - THAT'S AWESOME! (We know you've been procrastinating for all of two months, but we're not here to judge.) You log in, see ~12 updates that need to take place, and choose to start there.

You click the "update all" button and sit there, waiting semi-patiently for the updates to complete so you can edit the content...

Then, you're met with a "Critical WordPress error." You're stuck. You can't get back to the dashboard and now your website is down for everyone. Who you gonna call? (Hint: it's not the Ghostbusters!) It's gonna be your web geek of choice.

It's Critical to Keep Your Website Backed Up

We know companies like GoDaddy nickel-and-dime you to death just to be able to keep your website online, and the last thing you want to do is pay another $100/year for backups. Surely your website won't go down! It's too small to fail...

We're sorry to say that it's not too small to fail. In fact, we hear from at least one client each month that their website crashed and they do not have a recent backup. They're stressed about how much work they've lost and what it will cost to recover their content.

This is why we highly encourage you to either let us help you set up your hosting account, or pay the additional, annual fee for automated backups. We don't want you to be freaking out in the middle of the night because your website broke!

What to do if Your Website "Breaks" and You Do have a Backup

If you're feeling tech savvy, then you can log into your hosting platform and restore your site from the previous backup. DONE and DONE!

If you're not feeling tech savvy, then you can contact us to have us jump in at restore the backup for you.

Either way, we recommend you go through and click around the front of your website to make sure everything is in order. Yes, this could mean you've lost some content, but the good news is that you're not having to start from scratch!

Also, pro tip: Write your blog content or page edits in a Google or Word Doc to start with, then copy/paste to your website when you're ready. This way you're not loosing as much content! <- We say as we type this directly into our blog instead of in a separate doc...

What to do if Your Website "Breaks" and You Do Not have a Backup

If you're hosted on a big-time platform like GoDaddy, Bluehost or Dreamhost, then the very first thing you should do is log into your account and access 24/7 live chat support. Explain to them what happened (such as what you were trying to do/update when your website crashed) and see if they can help. Around 50% of the time we hear that our clients are able to get their website successfully back online!

BUT - and it's a big but - don't be disappointed if you're told your content is lost and you'll have to start over. This certainly can happen to And. It. Sucks. In the end, you will have saved money opting for the backup service instead of paying a developer to rebuild your site.

While we're at it...

Back up your computers, too! And your phones! BACK UP EVERYTHING!

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P.S. Here's a link to our privacy policy that literally no one asked for.

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